Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Full name, date of birth, gender, email address, mobile number, and national identity details.
• Profile Information: Photographs, educational background, occupation, religion, caste, family details, and other information you provide for your matrimonial profile.
• Astrological Information: Birth time, birthplace, and horoscope data used for compatibility matching.
• Payment Information: Billing details and transaction records processed securely through our payment gateway. We do not store full card details on our servers.
• Technical Data: IP address, browser type, device information, and cookies collected automatically when you use our platform.

2. How We Use Your Information

We use the collected information to:

• Create and manage your account and matrimonial profile.
• Provide astrological compatibility matching and suggest potential life partners.
• Process payments and verify your identity for payment gateway compliance.
• Communicate with you regarding your account, matches, and service updates.
• Improve our platform, services, and user experience.
• Comply with applicable laws and regulations of Sri Lanka.

3. Sharing of Information

We do not sell your personal information to third parties. We may share your data only in the following circumstances:

• With Other Members: Your profile information is visible to other registered members of the platform for the purpose of matchmaking, subject to your privacy settings.
• Service Providers: We may share data with trusted third-party vendors (e.g., payment processors, email service providers) who assist in operating our platform, under strict confidentiality agreements.
• Legal Obligations: We may disclose your information if required by law, court order, or governmental authority in Sri Lanka.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience and remember your preferences. You may choose to disable cookies through your browser settings; however, some features of the platform may not function properly without them.

6. Your Rights

You have the right to:

• Access and review the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your account and associated personal data.
• Withdraw consent for specific uses of your data at any time.

To exercise any of these rights, please contact us at info@chiranjeewani.lk.

7. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide our services. Upon account deletion, your personal data will be removed from our systems within a reasonable timeframe, except where retention is required by law.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Registered users will be notified of significant changes via their registered email address. Continued use of the platform after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@chiranjeewani.lk
• Phone: +94 77 381 3006
• Operating Hours: 24/7 Customer Care Support